High standard of cleanliness
Free access to other Riu hotels in the destination (restrictions apply, the information will be provided upon check-in)
Included services
Services with extra charge
Restaurants
Drinks
Riu Palace Riviera Maya - All Inclusive is a beachfront family hotel in Playa del Carmen, in the Riviera Maya, within the exclusive Playacar resort, only 300 meters (984 ft) from the golf club. The hotel is 4 kilometers (2.5 mi) from downtown Playa del Carmen and Fifth Avenue, a famous pedestrian street with a variety of stores and bars. Cancún International Airport (CUN) is 58 kilometers (36 mi) away.
This all-inclusive hotel in Playa del Carmen has 400 suites equipped with balcony or terrace, air conditioning, flat-screen satellite TV, in-room safe for laptop, minibar, and liquor dispenser. Some suites enjoy a terrace with Jacuzzi.
Restaurants at the hotel serve Mexican, Japanese, Italian, and fusion cuisine. There are also a number of bars, including a sports bar open all day long. Facilities include three pools where a complimentary diving lesson takes place, a Jacuzzi, a children´s pool with slides, and a wellness area for adults equipped with a fitness center, a sauna, and a jacuzzi, as well as a spa that invites to relax. Families will enjoy diverse activities such as the children´s club or non-motorized water sports such as windsurfing, kayaking, catamaran, and snorkeling. This hotel in the Riviera Maya offers 24-hour room service and free WiFi in the lobby and all the rooms. In addition, registered guests have access to all bars at sister resorts and the weekly themed parties at the Riu Tequila - All Inclusive, to enjoy the Riu Get Together Party with live entertainment (the event takes place on alternating Firdays).
***Any reservation of 10 or more rooms is considered a group reservation and has special conditions. Please contact Customer Services for more information. Contact details are provided on your itinerary, once your reservation has been confirmed.
***The local government has a mandatory tax of $31.12 MXN per room, per night, payable directly to the hotel.
***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.
Accommodations
Includes your choice of accommodations.
Taxes & gratuities
Includes all taxes and gratuities.
Activities
Includes daytime entertainment program for adults and children. Program varies daily.
Entertainment
Includes live music, variety shows, and RIU theme shows.
Food & beverage
Includes buffet-type American breakfast with live food stations, fruit, juice, and sparkling wine, or continental breakfast; buffet lunch with cold or hot choices, live food stations, pizza, pasta, salad, and a variety of desserts; and buffet dinner in Don Rafael restaurant. There are themed dinners thrice a week and 24-hour snacks. It also includes 24-hour local and imported beverages, beverages in the pool area, 24-hour room service, and restocking of the in-room minibar and liquor dispenser. In addition, registered guests have access to unlimited bookings for Krystal, Yashima, Il Portico, Chillis, and Agave theme restaurants.
Land sports
Land sports include beach volleyball and ping-pong.
Other
WiFi in the lobby and rooms. Access to the fitness center, sauna, and relaxation pools are also included. Consists of access to the weekly theme parties with DJ (White/Neon) and the Pacha nightclub with beverages included at the Riu Tequila, as well as all bars at the Riu Tequila, Riu Palace México, Riu Yucatán, and Riu Playacar.
Water sports
Includes non-motorized water sports equipment such as windsurf board, snorkeling, kayaking, body board, catamaran, plus an introductory diving lesson in the pool.
Restrictions
Only guests over the age of 18 can access the fitness center, the Jacuzzi, and the sauna. Treatments or Spa services are not included. A formal attire is required for dinner at restaurants.
RiuLand children's club
Includes a supervised activities program for children between the ages of 4 and 12.
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