High standards of cleanliness
Included services
Services with extra charge
Restaurants
Drinks
Ocean Rivera Paradise is an all-inclusive beachfront resort in the surroundings of Playa del Carmen. This luxury property ideal for families features five outdoor pools, a large sun terrace with sun loungers, children's playground and club, and a teens' club. The hotel also offers a spa with a lap pool, sauna, hydrotherapy area, treatment cabins, a fitness center and a beauty salon and a shopping gallery. For entertainment, there are night shows, sports that include volleyball, soccer, bowling, tennis, and diving, and dancing lessons, among other activities. The hotel has 10 restaurants with international specialties, offering buffet or a la carte service; 12 bars distributed in the lobby area, the pools area, and the beach; and a venue that serves children's snacks.
All accommodations are equipped with a sitting area with a sofa bed, mattresses with deluxe bed linens, LCD TV, minibar restocked daily, in-room safe, and Nespresso® coffeemaker. Suites also offer butler assistance, 24-hour room service, VIP amenities, access to a private beach area and an exclusive lounge that serves premium drinks. Swim-up suites have direct access to a semi-private pool; rooftop suites offer a private pool. For special occasions, the hotel has 13 meeting rooms to accommodate up to 367 guests, as well as wedding planning service.
The hotel is 9 kilometers (5.6 mi) from Playa del Carmen and the famous Xcaret Park. Punta Maroma Beach, considered one of the most beautiful in the world, is 20 kilometers (12.4 mi) away. The Archaeological Site of Tulum is 60 kilometers (37.3 mi) from the property and Cancún International Airport (CUN) is 50 kilometers (31 mi) from the hotel.
***The local government has a mandatory tax of $32.60 MXN or $2.00 USD per room, per night, payable directly to the hotel.
***The hotel reserves the right to apply new policies to groups starting from 9 rooms.
***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.
Activities
Daily activities program hosted by recreation staff. Program varies daily.
Food and beverages
Includes all meals and beverages, buffet breakfast plus buffet or a la carte lunch and dinner. The consumption of the in-room minibar and room service from 11:00 to 23:00 hrs.
Children's club
Includes an activities program for children between 4 and 12 years, supervised by adults. There is also a club for teens from 13 to 17 years of age.
Non-motorized water sports
Includes non-motorized water activities.
Land sports
Land sports include soccer, tennis, volleyball, and bowling.
Entertainment
Includes nightly spectacular shows. Program varies daily.
Accommodations
Includes your choice of accommodations.
Restrictions
Fusión restaurant is exclusive for Privilege section guests. A special dinner is included only with minimum stays of 4 nights or more (1 dinner per stay, upon reservation) and is exclusive for Privilege junior suite, Privilege junior suite swim up, Privilege junior suite rooftop, Privilege master suite, Privilege master suite swim up, Eden master suite, and Eden master suite rooftop categories.
Others
Privilege rooms include: 24-hour room service; access to the Privilege Lounge (07:00-23:00 hrs), which offers premium beverages, private concierge, computers, TV, WiFi, breakfast, lunch and dinner; an exclusive beach with Balinese beds, beach concierge, coolers and beverages; reservation of a la carte restaurants; the use of wet areas, sauna and Turkish bath included; exclusive wine in a la carte restaurants.
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