High standards of cleanliness
Included services
Services with extra charge
Restaurants
Drinks
Krystal Cancun Hotel & Resort offers an ideal location that allows guests to enjoy two wonderful views: the turquoise waters of the Caribbean Sea and the calm waters of the Nichupté Lagoon. The hotel is conveniently located in front of the Convention Center, shopping centers, and entertainment places. Cancun International Airport (CUN) is only 20 kilometers (12 mi) from the hotel.
Krystal Cancun Hotel & Resort has 325 fully-equipped rooms and suites, recently renovated, with all amenities for a relaxing stay. Amenities include air conditioning, direct-dial telephone, hair dryer, iron, private bathroom with shower, smoke detectors, and cable TV, among others. The rooms have a coffeemaker, minibar with additional charge, and WiFi.
To delight the palate of all guests, the hotel has two of the best specialty restaurants in Cancun, serving the most exquisite dishes of Mexican and international cuisine. Krystal Cancun offers babysitting, concierge assistance, cribs, currency exchange, internet, laundry, room service, and medical service, among other services.
***The local government has a mandatory tax of $72.62 MXN or $3.75 USD per room, per night, payable directly to the hotel.
***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.
Accommodations
Includes your choice of accommodations.
Taxes & gratuities
Includes all taxes and gratuities.
Entertainment
Live music.
Children's Club
Includes a supervised children's activity program.
Land Sports
Land sports include free use of the gym. (20% off massages)
Water sports
Includes non-motorized water sports such as kayaking, sailboat and snorkel.
Restrictions
It doesn't apply for the minibar. An extra charge is generated on fine cuts, shrimps, and lobster. Gala dinner on Christmas and New Year's Eve. Special menu in restaurants outside the hotel through an external agreement. Discount on the nightclub not applicable during the spring break, Easter, and summer break seasons. Services and facilities available according to schedules.
Activities
Daily activities program hosted by recreation staff. Live music. Program varies daily.
Food & beverage
Includes all meals and snacks including buffet breakfast plus choice of buffet or a la carte lunch and dinner. A wide selection of domestic and imported alcoholic beverages by the Krystal Cancún program. 24-hour room service.
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