Iberostar Quetzal

Hotel Benefits

High standards of cleanliness

Baby amenities lending (upon request, subject to availability)

Special rates at Iberostar golf course

Access to other hotels from the same chain

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Hotel services

Included services

  • Accessible rooms
  • Archery
  • Beach
  • Billiards
  • Bocce ball
  • Children's club
  • Children's pool
  • Concierge
  • Credit cards accepted
  • Currency exchange
  • Fitness center
  • High Standards of Cleanliness
  • Housekeeping
  • Jacuzzi
  • Kayaking
  • Luggage storage
  • Parking
  • Ping-pong
  • Pool
  • Room service
  • Smoke-free rooms
  • Sun loungers
  • Tennis
  • Volleyball
  • Wheelchair accessible
  • Wireless internet
  • Yoga

Services with extra charge

  • Beauty salon
  • Catamaran
  • Conference facilities
  • Cribs
  • Dive center
  • Gift shop
  • Laundry services
  • Medical services
  • Rollaway beds
  • Spa
  • Tour desk
  • Weddings
  • Windsurf

Restaurants

  • Bufet Cozumel
  • Puesto de helados
  • Bufet Tulum
  • La Marimba
  • La Góndola
  • Hacienda
  • Palapa Uxmal
  • Bonsai

Drinks

  • Snack Bar El Paso
  • Bar de piscina La Cascada
  • Bar de playa
  • Bar del teatro La Plaza
  • Lobby bar Tikal

About hotel

Iberostar Quetzal is a luxury all-inclusive resort located on a white-sand beach. The hotel is near Playa del Carmen, only 5 kilometers (3.1 mi) from downtown, and 11 kilometers (6.8 mi) from Xcaret Park. Cancún International Airport (CUN) is 60 kilometers (37.3 mi) away.

Iberostar Quetzal has 350 guest rooms distributed in three-story buildings inspired by the Mayan architecture. Accommodations are equipped with a terrace, telephone, cable TV, air conditioning, ceiling fan, coffeemaker, in-room safe, and a private bathroom with shower.

Iberostar Quetzal offers a daily activities program, night entertainment, and a number of sports, including archery, bowling, windsurfing, and catamaran rides. The hotel has many pools, a complete spa, a fitness center, tennis courts, lounges, as well as services for weddings and any kind of events. Kids will have lots of fun with the activities at the Star Camp, developed based on the different types of intelligence and split into three age categories. The all-inclusive plan includes any of the two main restaurants, five specialty restaurants, a grill restaurant, and bars.

***Any reservation of 10 or more rooms is considered a group reservation and has special conditions. Please contact Customer Services for more information. Contact information is provided on your itinerary, once the reservation has been confirmed.

***The local government has a mandatory tax of $32.57 MXN per room, per night, payable directly to the hotel.

***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.

All-inclusive hotel plan

  • Accommodations

    Includes your choice of accommodations.

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Star Camp Children's Club

    Activities at the Star Camp were developed based on different types of intelligence. The program is split in three age categories: Monkey, from 4 to 7 years; Dolphins, from 8 to 12 years; and Eagles, from 13 to 17 years.

  • Land Sports

    Land sports include aerobics, shooting, cycling, beach volleyball, gymnastics, table tennis and tennis.

  • Water sports

    Sports activities include water fitness center.

  • Food & Beverage

    Includes all meals and snacks in the hotel's à la carte and buffet restaurants, as well as national and international drinks 24 hours a day throughout your holiday. One dinner at the theme restaurant when guests stay between 3 and 5 nights. Room service from 11:00 to 23:00 hours.

  • Entertainment

    When night falls, you can enjoy the hotel's evening variety shows and live music. Fun, humour and dance that will help you get the most out of your holiday in all senses.

  • Restrictions

    Availability of services and facilities according to the operational hours.

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