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Moon Palace Cancun

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Moon Palace Cancún

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View of the hotel
Aerial view of the hotel

Hotel Benefits

High standards of cleanliness
Children from 0 to 17 years old stay for free (restrictions apply)
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Hotel all-inclusive meal plan
  • Accommodations

    Includes your choice of accommodations.

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily. It also includes access to the Wired Lounge and the skating rink.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily. It also includes access to the Noir nightclub.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Children's club

    Includes a supervised children's activities program for children.

  • Food & Beverages

    Includes food, beverages, and snacks; 24-hour room service, and minibar.

  • Land Sports

    Land sports include beach volleyball, beach soccer, bicycles, mini-golf, ping-pong, basketball, tennis, and pickleball. You also have the possibility to play golf for an additional charge.

  • Other

    Enjoy the other Palace Resorts at no additional charge (except The Grand and Le Blanc). Phone calls within Mexico and to the United States and Canada.

  • Water sports

    Includes a variety of non-motorized water sports at the water sports marina, such as paddle board, windsurfing, hobby cats, kayaking, and the Flowrider wave simulator.

Hotel services

Included services

  • 24-hour room service
  • 7 pools
  • Accessible rooms
  • Basketball
  • Beach soccer
  • Beach volleyball
  • Bellboy
  • Bicycles
  • Billiards
  • Board games
  • Business center
  • Chapel
  • Children for free (restrictions apply)
  • Children's area
  • Children's club (4-12 years)
  • Children's pool
  • Computers with internet access
  • Concierge
  • Credit cards accepted
  • Cribs
  • Currency exchange
  • Fitness center
  • Free local calls
  • Game room
  • High Standards of Cleanliness
  • Housekeeping
  • Ice machine
  • Live entertainment
  • Luggage storage
  • Meditation garden
  • Miniature golf
  • Nightclub
  • Non-motorized water sports
  • Parking
  • Pickleball court
  • Pilates
  • Ping-pong
  • Rollaway beds upon request
  • Sauna
  • Smoke-free rooms
  • Steam room
  • Sun terrace
  • Tennis
  • Theater
  • Unlimited calls to the United States and Canada
  • Valet parking
  • Video game room
  • Wave simulator
  • Wheelchairs upon request
  • Wireless internet
  • Yoga

Services with extra charge

  • ATM
  • Babysitter
  • Beauty salon
  • Car rental
  • Conference facilities
  • Convention center
  • Gift shop
  • Golf
  • Golf cart
  • Honeymoon special
  • Jewelry store
  • Laundry services
  • Medical services
  • Spa
  • Taxi stand
  • Tour desk
  • Weddings


  • Bugambilias
  • El Manglar
  • La Gondola
  • Sweet & Coffee
  • Lobby Bar Nizuc
  • Arrecifes
  • Los Caporales
  • Palapa Delfines
  • Palapa Pelicanos
  • Los Columpios Bar Lounge
  • Lounge Bar
  • Pool Bar
  • La Trattoria
  • The Pub
  • Pepe´s Pizza
  • Bistro Café
  • Noir
  • Skybar
  • Riviera Maya
  • 19th Hole Bar
  • Lobby Bar Sunrise
  • La Palapa Bar
  • Momo
  • Palapa Pier 8
  • Palapa Asadero
  • Agra
  • Burgería
  • Smoked
About hotel

Moon Palace Cancún is a luxury all-inclusive hotel ideal for family trips, located on the outskirts of Cancún, in the Riviera Maya. Registered guests have direct access to one of the most beautiful beaches in the area and enjoy a wide gastronomic offer with 12 international haute cuisine restaurants and 10 bars serving premium drinks. The outdoor lagoon-style pools are within the largest in Mexico and are located along the beach area, surrounded by bars and sitting areas. Families traveling with children enjoy special amenities and areas specially designed for kids and teens. Adults have access to the exciting nightlife, thrilling tours, the Awe Spa with relaxing treatments, and a 27-hole golf course designed by Jack Nicklaus. The hotel offers more than 2,000 elegant guest rooms, most of them with an ocean view. Amenities include a marble bathroom with shower, whirlpool tub for two, minibar, liquor dispenser, and coffeemaker. The property is 20 kilometers (12.4 mi) from downtown Cancún and 10 kilometers (6.2 mi) from Cancún International Airport (CUN). ***Moon Palace Golf Course in Cancún is the first one in Latin America with the environmental GEO Certification. ***Any reservation of 10 or more rooms is considered a group and has special conditions. Please contact Customer Services for more information. Contact details are provided on your itinerary, once your reservation has been confirmed. ***Early check-out penalty is the cost of the full stay (penalty of 100%); there are no refunds in case the guest decides to leave the hotel in advance. Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.

Location of the hotel

Carr Cancún-Chetumal km 36.5, Cancún, Quintana Roo

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